Questions
Frequently Asked Questions
Straight answers about pricing, scheduling and how mobile service works.
Are you insured?
Yes. Garage Guardian LLC is fully insured and bonded, so your vehicle and property are protected while we work.
How does pricing work?
Our advertised prices already include the mobile visit, labor, shop supplies and disposal — you do not add those on later. For services where parts vary by vehicle, the price is shown as a starting price and your exact total is confirmed before any work begins. If an extended-distance or after-hours charge applies, you see it before you confirm.
Do I pay anything to request a quote?
No. Requesting a quote is free and there is no obligation. Nothing is charged through this website.
Where do you provide service?
Douglasville, GA and surrounding areas including Austell, Hiram, Dallas, Villa Rica, and Winston. Locations beyond roughly 25 miles may include an extended travel fee, which will appear on your quote.
What do you need from me before you arrive?
A safe, legal, reasonably level place to park the vehicle — a driveway, parking space or private lot — plus access to the keys.
Do I need to be there during the service?
Not for the entire appointment, but we do need someone reachable by phone and access to the vehicle and keys.
How soon can you come out?
You can request a preferred date and time window in the quote form. We confirm availability directly with you during Mon–Sat · 8:00am – 7:00pm.
What if the problem turns out to be something else?
If we find something different from what was quoted, we stop and contact you with a revised quote. We never add work without your approval.
How will you contact me?
By whichever method you choose in the form — text, phone call or email.
How A Quote Is Built
Labor at $99/hour + parts + only the fees that apply to your job.
- Mobile Service Call$35
- Diagnostic$89
- Shop Supplies$15
- Fluid / Parts Disposal$10
- After Hours / Weekend$60
- Extended Travel (25+ mi)$35
Parts pricing depends on your vehicle and is itemized in your quote. Fees apply only when relevant to the work performed.
Still Have A Question?
Call (850) 226-3720 or start a request and add your question in the description.
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